Privacy Policy

🔒 Privacy Policy

Your Privacy Matters

At Blossom Knot, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or place an order.

By using our website, you agree to the practices described in this Privacy Policy.

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📋 Information We Collect

When you place an order or contact us, we may collect the following information:

* Full Name
* Phone Number
* Email Address (if provided)
* Shipping Address
* Recipient Information
* Greeting Card Message
* Bouquet Customization Preferences
* Payment Information (processed securely through our payment providers)

We only collect information necessary to process and deliver your order.

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🎀 How We Use Your Information

We use your information to:

* Process and confirm your order
* Handcraft your personalized bouquet
* Deliver your order successfully
* Contact you regarding your order
* Provide customer support
* Improve our products and services
* Prevent fraud and unauthorized transactions
* Comply with legal obligations

We never sell your personal information to third parties.

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🔐 How We Protect Your Information

We take appropriate security measures to help protect your personal information from unauthorized access, misuse, disclosure, or alteration.

While no online system can guarantee complete security, we continuously work to keep your information safe.

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🚚 Sharing Your Information

We only share your information when necessary to complete your order.

This may include:

* Delivery Partners
* Courier Services
* Payment Providers
* Shopify (our eCommerce platform)

These partners only receive the information required to perform their services.

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🍪 Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies help us:

* Remember your preferences
* Improve website performance
* Understand visitor behavior
* Provide a better shopping experience

You can disable cookies through your browser settings if you prefer.

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📈 Analytics

We may use website analytics tools to understand how visitors interact with our website.

This helps us improve:

* Website performance
* User experience
* Product offerings
* Customer service

Analytics data does not personally identify individual visitors.

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💳 Payment Security

Blossom Knot does not store your complete payment information.

Payments are processed securely through trusted payment providers that follow industry-standard security practices.

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👶 Children’s Privacy

Our website is intended for general audiences.

We do not knowingly collect personal information from children under the age of 13.

If such information is discovered, it will be removed as soon as reasonably possible.

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✏ Your Rights

You may request to:

* Access your personal information
* Correct inaccurate information
* Update your contact details
* Request deletion of your personal information (where legally permitted)

To make a request, please contact our customer support team.

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🔄 Changes to This Privacy Policy

Blossom Knot may update this Privacy Policy from time to time.

Any changes become effective immediately after they are published on this page.

We encourage you to review this page periodically.

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⚖ Compliance

This Privacy Policy is governed by the applicable laws of the People’s Republic of Bangladesh.

Where our services rely on third-party platforms (such as Shopify and payment providers), their respective privacy practices may also apply.

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📞 Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us through our Contact Us page or via our official Facebook and Instagram pages.

We’re always happy to assist you.

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🤍 Your Trust Means Everything

Every order placed with Blossom Knot represents a special memory.

Protecting your personal information is just as important to us as creating handcrafted ribbon bouquets with care, quality, and love.

Thank you for trusting Blossom Knot.